Description
- IoT/Smart Device Setup
- Quarterly Device Checks (Hardware/battery health, settings, peripherals, backup confirmation, usually done remotely unless in-person requested)
- Device Update Oversight (Operating System, main software, TV, Smart Home devices, etc.)
- Backup Guidance (Services or hardware)
- Discounted On-Site Rate ($75/hr)
Includes everything in Home Essentials plan with increased incident count and lowered additional pricing:
- 4 Incidents of remote support per month (ticket, call, text) [additional support incidents are $19/hr or incident if under an hour)
- Annual in-person WiFi Tune-Up
- Network Security Checks (In-Person, usually done on first visit)
- Priority Scheduling for On-Site visits
- No contracts, cancel any time
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