Comments for Metahuman Network https://metahuman.network IT for everyone Thu, 20 Aug 2026 04:18:00 +0000 hourly 1 https://wordpress.org/?v=7.1 Comment on Music Stopping when answering a phone call by Approval Log https://metahuman.network/?mhd_ticket=music-stopping-when-answering-a-phone-call/#comment-69 Thu, 20 Aug 2026 04:18:00 +0000 https://metahuman.network/?post_type=mhd_ticket&p=40096#comment-69 Cancelled automatically: no org owner approved or denied the request within 6 hours. Owners were sent a reopen link; the requester and helpdesk staff were notified.

]]> Comment on Absolutely fantastic service by admin https://metahuman.network/mhn_review/absolutely-fantastic-service/#comment-68 Tue, 18 Aug 2026 03:37:59 +0000 http://localhost/?post_type=mhn_review&p=40076#comment-68 Reseated cable in scanner and working as expected.

Tested scan of document in tray. > Successful.

Complete.

]]> Comment on Absolutely fantastic service by admin https://metahuman.network/mhn_review/absolutely-fantastic-service/#comment-67 Mon, 17 Aug 2026 20:46:53 +0000 http://localhost/?post_type=mhn_review&p=40076#comment-67 Uninstall of device drivers and reinstall have no effect.

USB Selective suspend disabled and has no effect.

Driving to Salem location to diagnose onsite.

]]> Comment on Absolutely fantastic service by admin https://metahuman.network/mhn_review/absolutely-fantastic-service/#comment-66 Mon, 17 Aug 2026 20:22:23 +0000 http://localhost/?post_type=mhn_review&p=40076#comment-66 Called user. Sent to voicemail.

]]> Comment on Absolutely fantastic service by admin https://metahuman.network/mhn_review/absolutely-fantastic-service/#comment-65 Mon, 17 Aug 2026 20:07:15 +0000 http://localhost/?post_type=mhn_review&p=40076#comment-65 cable re-seat has no effect.

Calling user at 1:15PM

]]> Comment on Absolutely fantastic service by admin https://metahuman.network/mhn_review/absolutely-fantastic-service/#comment-64 Mon, 17 Aug 2026 17:10:17 +0000 http://localhost/?post_type=mhn_review&p=40076#comment-64 Power cycle on scanner did not resolve.

Sent https://fi-faq.pfu.ricoh.com/hc/en-us/articles/22742019411353–No-scanner-is-found-SX03047E-appears

Windows not seeing any scanner/imaging devices plugged in

[2026-08-17 10:01:31] — Scanners / imaging devices —
[2026-08-17 10:01:31] FOUND: 0 connected imaging device(s), 0 WIA scanner(s).

Recommending unplugging from computer USB port and re-seating.

]]> Comment on Scanner Not Working by admin https://metahuman.network/?mhd_ticket=scanner-not-working/#comment-63 Wed, 05 Aug 2026 21:07:02 +0000 https://metahuman.network/?post_type=mhd_ticket&p=39952#comment-63 User called back after profile could not be found.

Changed working directory of Paperstream to ~/Documents/PaperStream. ~/Documents/current scans is only for completed images/scans now.

Complete.

]]> Comment on Scanner Not Working by admin https://metahuman.network/?mhd_ticket=scanner-not-working/#comment-62 Wed, 05 Aug 2026 21:00:46 +0000 https://metahuman.network/?post_type=mhd_ticket&p=39952#comment-62 Setting in Paperstream for output folder was just ~/Documents, but profile was ~/Documents/current scans.

Adjusted, back to ~/Documents, then current scans and saved. Worked in my test run and user test run.

Complete.

]]> Comment on Scanner Not Working by admin https://metahuman.network/?mhd_ticket=scanner-not-working/#comment-61 Wed, 05 Aug 2026 20:47:28 +0000 https://metahuman.network/?post_type=mhd_ticket&p=39952#comment-61 Connecting with Cassidy again and investigating issue. Share drive S: is where they usually have scans end up, but the share is disconnected.

]]> Comment on Scanner Not Working by admin https://metahuman.network/?mhd_ticket=scanner-not-working/#comment-60 Wed, 05 Aug 2026 19:57:32 +0000 https://metahuman.network/?post_type=mhd_ticket&p=39952#comment-60 User reaching back out via email. Cannot find scan in location that we setup: This PC >Local Disk C >Users >DT Scan >Documents >current scans

Reaching back out around 130P

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